Chat with us, powered by LiveChat

Check faq

Call us if there no answer

Support

How To Place An Order?
First please let us know what product do you need, then tell us the model number, you can contact us by the contact form or send us email. After confirm the specification of the led light you need, the PI will be sent. Once you done the payment, we will arrange shipping the goods.
What Payment Term Do Your Side Accept?
TT,L/C,Paypal,Western Union.Credit.
How Many Days Can I Received My Goods?
For sample is 1-3 days will shipping,bulk order around 7-10days according item and quantity. (the factory practical production schedule shall prevail?
Could Your Offer Sample? DoesIt Free?
We are supply 1-2meter free sample for standard item,the freight cost need to be collected (for custom item need pay the cost of goods)
Are You Manufacturer?
Yes,we have more than 20 staff in the first production and QC line,We have 3 extruding machines,4 plastic injection machines,5 SMT machine, 1 reflow soldering and other machine lines.
How Do You Control Quality?
Besen focus on LED neon and strip light ,christmas light only.We don't make many LED products,but only put our effort in thes two products.We control quality by a stric fowing systerm,from material such as LED Chip,FPCB and PVC to ever-improving structure and well trained QC staff
Do You Have MOQ?
We don't have MOQ for most of our products except for non-standard products.
How To Warranty & Deal With The Faulty?
2-3 years warranty. during the grarantee period,we will send new lights with new order for small quantity.For defective batch products,we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
//]]>